Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Zeez World. The terms “we”, “us” and “our” refer to Zeez World.

Zeez World operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Zeez World is powered by Shopify, which enables us to provide the Services to you.

These Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you have obtained any consent required by applicable law.

To use certain parts of the Services, including purchasing products from our online store, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information.

You represent that the information you provide to us is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person without our permission.


SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, colors, dimensions, appearance, packaging, and other product characteristics may appear differently depending on your device, screen settings, manufacturing variations, or other factors.

Product descriptions, availability, prices, and other information may be changed or updated from time to time without prior notice, subject to applicable law.

We reserve the right to discontinue products or limit quantities available for purchase where reasonably necessary.

Nothing in this section limits any statutory rights you may have under applicable consumer protection law.


SECTION 3 - ORDERS

When you place an order through Zeez World, you are making an offer to purchase the products contained in your order.

We reserve the right to accept or decline an order where permitted by applicable law, including in cases of suspected fraud, payment problems, incorrect pricing or product information, stock shortages, delivery restrictions, or other legitimate reasons.

Payment must be successfully authorized and processed before an order can be completed.

Please review your order carefully before submitting it.

Customers may request cancellation within 1 hour of placing an order, provided the order has not already been processed or fulfilled.

To request a cancellation, contact us as soon as possible at:

support@zeezworld.com

After the cancellation period, or once an order has already been processed, fulfilled, or shipped, we may be unable to cancel it.

You may still be eligible to return the item after receiving it in accordance with our Return and Refund Policy and any rights provided by applicable law.

If we need to change, decline, or cancel an order, we may attempt to contact you using the email address, telephone number, billing information, or other contact information provided with the order.

Purchases are subject to our Return and Refund Policy.

Nothing in these Terms limits any mandatory cancellation, withdrawal, refund, or other consumer rights available under applicable law.


SECTION 4 - PRICES, PAYMENTS AND BILLING

Prices, discounts, promotions, and product availability may change without prior notice, subject to applicable law.

The price charged for a product will normally be the price displayed when you place your order and confirmed during checkout.

Unless otherwise stated, additional charges such as shipping, taxes, customs duties, import fees, or other applicable charges may not be included in the displayed product price.

Where applicable, these additional costs may be displayed during checkout or charged by the relevant authority, carrier, or service provider.

You agree to provide accurate, current, and complete billing, payment, and account information for purchases made through our store.

You represent that you are authorized to use the payment method submitted for your purchase.

We may use third-party payment processors to process transactions. Your use of such payment services may also be subject to the applicable payment provider’s terms and policies.


SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and delivery times displayed or communicated through our Services are estimates unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including carrier delays, customs processing, severe weather, transportation disruption, public holidays, incorrect delivery information, or other unforeseen circumstances.

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at support@zeezworld.com. We cannot guarantee that shipping details can be changed after an order has entered processing or fulfillment.

Nothing in this section limits any rights or remedies you may have under applicable consumer protection law if goods are delayed, lost, damaged, or not delivered.


SECTION 6 - INTELLECTUAL PROPERTY

The Services and their content, including our branding, text, graphics, logos, designs, images, videos, and other materials, may be owned by Zeez World, Shopify, our suppliers, licensors, or other applicable rights holders and may be protected by copyright, trademark, and other intellectual property laws.

You may use the Services for lawful personal and non-commercial purposes.

Unless permitted by applicable law or authorized by the relevant rights holder, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected materials available through the Services.

The Shopify name, trademarks, logos, and other intellectual property belong to Shopify or their respective rights holders.

All third-party trademarks, product names, company names, and logos appearing through the Services remain the property of their respective owners.

Nothing in these Terms transfers ownership of intellectual property to you.


SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, integrations, payment services, or other services operated by third parties.

These third-party services may be subject to separate terms, privacy policies, and conditions established by their respective providers.

We do not control all third-party tools or services and are not responsible for their operation except to the extent required by applicable law.

You should review the relevant third party’s terms and policies before using their services.

We may introduce additional features, tools, resources, or integrations in the future. Where applicable, your use of those features will also be subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, platforms, resources, or services operated by third parties.

A link to a third-party website does not necessarily mean that Zeez World endorses or controls that website.

We are not responsible for the content, accuracy, availability, security, products, services, or practices of independent third-party websites except where responsibility cannot legally be excluded.

Before purchasing products or services from a third party, you should review that third party’s applicable terms, privacy policy, return policy, and other relevant information.

Any questions or disputes concerning products or services purchased directly from a third party should generally be addressed to that third party.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Zeez World is powered by Shopify, which provides technology and infrastructure that enables us to operate our online store and provide the Services.

However, products purchased from Zeez World are sold by Zeez World rather than Shopify unless expressly stated otherwise.

Your purchase contract for products sold through our store is with Zeez World.

Shopify may provide hosting, payment, checkout, account, security, analytics, or other technology services in connection with our store.

Your use of certain Shopify-provided functionality may also be subject to Shopify’s applicable terms and privacy practices.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.


SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data protection laws.

Because our store is powered by Shopify, certain personal information may also be collected, processed, stored, or otherwise handled by Shopify and other service providers that help us operate the store, process payments, fulfill orders, prevent fraud, provide customer support, and deliver our Services.

Please review the Privacy Policy available through our website for further information about how personal information is collected, used, disclosed, and protected.


SECTION 11 - REVIEWS, FEEDBACK AND USER CONTENT

If you voluntarily submit reviews, comments, suggestions, photographs, ideas, feedback, or other content to Zeez World, you represent that you have the necessary rights to provide that content.

Where permitted by applicable law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt such content for legitimate business purposes, including operating, improving, and promoting our Services.

You must not submit content that infringes another person’s intellectual property, privacy, publicity, or other legal rights.

You must not submit unlawful, fraudulent, threatening, defamatory, abusive, obscene, misleading, or malicious content.

You are responsible for content that you submit and for ensuring that it is accurate and lawful.

We may moderate or remove content where we reasonably believe it violates these Terms, applicable law, or the rights of another person.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, delivery estimates, or other information.

Where permitted by applicable law, we reserve the right to correct genuine errors or inaccuracies and update information.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide any options or remedies required under applicable law.

Nothing in this section affects your mandatory consumer rights.


SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use the Services to:

(a) violate applicable laws or regulations;

(b) infringe intellectual property, privacy, or other legal rights;

(c) transmit malicious software, viruses, or harmful code;

(d) engage in fraud, phishing, impersonation, or deceptive activity;

(e) harass, threaten, abuse, or unlawfully discriminate against another person;

(f) interfere with the security, functionality, or operation of the Services;

(g) attempt to gain unauthorized access to systems, accounts, networks, or information;

(h) collect personal information about other users unlawfully;

(i) use automated systems to access or interfere with the Services in a manner prohibited by applicable law or our reasonable technical restrictions; or

(j) use the Services for any unlawful or malicious purpose.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated, subject to applicable law.


SECTION 14 - AUTOMATED SYSTEMS AND AGENTS

Automated systems, bots, artificial intelligence agents, scraping tools, or similar technologies must not access or interact with our Services in a way that violates applicable law, interferes with our systems, bypasses security measures, circumvents access restrictions, or negatively affects other users.

We may use reasonable technical measures to protect our Services against abusive, unauthorized, fraudulent, or disruptive automated activity.


SECTION 15 - TERMINATION

You may stop using our Services at any time.

We may suspend, restrict, or terminate access to some or all of the Services where reasonably necessary, including where we believe these Terms have been materially violated, fraudulent activity has occurred, security is threatened, or applicable law requires us to do so.

Termination does not affect rights or obligations that arose before termination.

Any provisions that by their nature are intended to continue after termination will remain effective to the extent permitted by applicable law.


SECTION 16 - DISCLAIMER OF WARRANTIES

We aim to provide accurate, reliable, and functional Services. However, websites and online services may occasionally experience interruptions, maintenance, errors, or technical problems.

To the maximum extent permitted by applicable law, we do not guarantee that the Services will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes or limits warranties, guarantees, statutory rights, or other protections that cannot lawfully be excluded or limited under applicable consumer protection law.


SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Zeez World will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or restricted.

Nothing in these Terms affects mandatory rights or remedies available to consumers under applicable law.


SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, damages, liabilities, or reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person’s rights.

Nothing in this section requires a consumer to indemnify Zeez World for matters for which such an obligation would be prohibited or unenforceable under applicable law.


SECTION 19 - SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

If necessary, the affected provision may be severed from these Terms.

The remaining provisions will continue in effect to the extent permitted by law.


SECTION 20 - WAIVER AND ENTIRE AGREEMENT

If we do not immediately exercise or enforce a right under these Terms, that does not necessarily mean that we have waived that right.

These Terms, together with the policies and other terms referenced through our Services, constitute the agreement governing your use of our Services, subject to any additional rights you have under applicable law.

Nothing in these Terms limits statutory consumer rights that cannot legally be waived.


SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms where doing so would materially affect our rights or obligations without our consent, except where applicable law provides otherwise.

We may transfer or assign our rights and obligations in connection with a legitimate business transfer, restructuring, sale, or similar transaction, provided that doing so does not unlawfully reduce your rights.


SECTION 22 - GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable to Zeez World and its operations, subject to mandatory laws and consumer protections that may apply in the country or jurisdiction where you live.

If you are a consumer, nothing in these Terms deprives you of mandatory protections or rights provided by the laws applicable to you.

Where applicable law gives you the right to bring a dispute before the courts or authorities in your country of residence, these Terms do not remove that right.


SECTION 23 - INTERNATIONAL, UK AND EUROPEAN CONSUMER RIGHTS

Customers located in the United Kingdom, European Union, European Economic Area, or other jurisdictions with statutory consumer protections may have rights in addition to those contained in our store policies.

Depending on the applicable law and the type of product purchased, these rights may include statutory cancellation or withdrawal periods for eligible online purchases, remedies for faulty or non-conforming goods, refund rights, and other protections.

These statutory rights are separate from and are not reduced by our voluntary 30-day return policy.

Certain products and circumstances may be excluded from statutory cancellation or withdrawal rights where permitted by applicable law.

Nothing in these Terms or our Return and Refund Policy is intended to restrict mandatory consumer rights.


SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, technology, policies, or applicable legal requirements.

The most current version of the Terms will be made available through our website.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will apply from the effective date stated or, if no effective date is stated, from the date they are published, subject to applicable law.


SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, your order, or our Services, please contact us.

Zeez World

Email: support@zeezworld.com

Additional business or contact information will be provided where required by applicable law.